- Crestview Service
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You guys have overlooked huge things on my car. Last time I paid for an inspection, you didn't see my power steering pump was broken and leaking. This last time you charged me $70 for new wipers and installed ones that obviously didn't fit my car. Then Honda replaced the rubber on them for $15 total (instead of the $70) On my last trip I arrived at your shop a half-hour before you opened, and was the first customer there, and it took you until 2pm to get my drive belt replaced. Also, last time you guys called me to say "My car is done" I walked a mile back only to find that you didn't have the windshield wipers to repair my car and it would be 3 hours. In my book that's not done. I really wanted you guys to be my reliable repair shop in a new city I moved to a few years ago. The family I have out here recommended you and all of them have been coming to your shop for over 30 years, and I don't feel like I can rely on you to ensure that my car is working well. Every one of my repairs in the last year resulted in unneeded time being wasted, and paying for work that wasn't done properly on my car, so I will be taking my car elsewhere. I know the rest of my family isn't impressed with all this either and I don't know if any of them will be returning either. |